Terms of service
Terms of Service
Last updated: 21 May 2026
These terms govern your use of chessmate.shop and any purchases made through it. By placing an order, you agree to these terms.
1. About Us Jawaid Khan trading as My Store, United Kingdom. Email: [your email address]
2. Products All chess sets, boards, and accessories are handcrafted and may have slight natural variations — this is a feature of artisanal craftsmanship, not a defect. Product images are as accurate as possible but colours may vary slightly on screen.
3. Pricing & Payment All prices are displayed in GBP (£) and include VAT where applicable. We accept payment via the methods shown at checkout. We reserve the right to amend prices at any time.
4. Orders By placing an order you are making an offer to purchase. We reserve the right to decline or cancel any order, in which case a full refund will be issued promptly.
5. Shipping Orders are processed within 1–3 business days. Delivery timeframes vary by destination — please refer to our [Shipping Policy] for full details. We are not liable for delays caused by couriers or customs.
6. Returns & Refunds Please refer to our [Return and Refund Policy] for full details. Under UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.
7. Consumer Rights As a UK consumer, your statutory rights are not affected by these terms. Under the Consumer Rights Act 2015, goods must be as described, fit for purpose, and of satisfactory quality.
8. Intellectual Property All content on this site is owned by Jawaid Khan trading as My Store. You may not reproduce or redistribute any content without written permission.
9. Limitation of Liability To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of this site or our products.
10. Governing Law These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms We may update these terms at any time. The current version will always be available on this page.